Terms of service

OVERVIEW

Welcome to PrimiummKart!

The terms "we", "us" and "our" refer to PrimiummKart. PrimiummKart operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). PrimiummKart is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service ("Terms") describe your rights and responsibilities when you use our Services. By visiting, interacting with, or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree, please do not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least 18 years of age.

You agree to provide accurate, complete, and current information when placing an order or creating an account.

You are responsible for:

  • Maintaining the confidentiality of your account
  • All activities under your account

We reserve the right to suspend or terminate accounts for misuse.

SECTION 2 - OUR PRODUCTS

We strive to display products as accurately as possible. However:

  • Product colors and appearance may vary due to device settings
  • We do not guarantee exact matches with images

We reserve the right to:

  • Modify product details at any time
  • Discontinue products without notice
  • Limit quantities per order

SECTION 3 - ORDERS

Placing an order means you are making an offer to purchase.

We reserve the right to:

  • Accept or reject any order
  • Cancel orders due to stock, pricing errors, or suspicious activity

📌 Important:

  • Orders can only be cancelled before shipment
  • COD orders may require verification via call before processing

All returns and refunds are governed by our Return & Refund Policy.

SECTION 4 - PRICES AND BILLING

  • Prices are subject to change without notice
  • Final price is shown at checkout
  • You agree to provide accurate payment details

We accept:

  • UPI, Cards, Net Banking, COD

You agree to pay all applicable charges.

SECTION 5 - SHIPPING AND DELIVERY

  • Orders are processed within 1–2 days
  • Delivery time is 5–7 days (estimated)

We are not responsible for delays caused by:

  • Courier partners
  • Natural events or unforeseen circumstances

Once shipped, the risk is transferred to the customer.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this website (logos, text, images, graphics) belongs to PrimiummKart.

You may not:

  • Copy, reproduce, or reuse content without permission

All rights are reserved.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools "as is" without warranties.

Use of such tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for:

  • Third-party websites
  • External content or services

Use them at your own discretion.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify, but all transactions are between you and PrimiummKart.

Shopify is not responsible for:

  • Product issues
  • Transactions or disputes

SECTION 10 - PRIVACY POLICY

Your personal data is handled as per our Privacy Policy.

SECTION 11 - FEEDBACK

Any feedback or reviews you submit may be used by us for:

  • Marketing
  • Improvements

You agree not to submit unlawful or harmful content.

SECTION 12 - ERRORS AND INACCURACIES

We reserve the right to:

  • Correct errors in pricing or product details
  • Cancel orders if incorrect information is displayed

SECTION 13 - PROHIBITED USES

You may not use our Services for:

  • Illegal activities
  • Fraud or misuse
  • Harming the website or users
  • Uploading harmful code

Violation may result in account termination.

SECTION 14 - TERMINATION

We may suspend or terminate access at any time without notice if Terms are violated.

SECTION 15 - DISCLAIMER OF WARRANTIES

All services and products are provided "as is" and "as available".

We do not guarantee:

  • Error-free service
  • Continuous availability

SECTION 16 - LIMITATION OF LIABILITY

We are not liable for:

  • Indirect or incidental damages
  • Loss of data or profits
  • Delays or service interruptions

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold PrimiummKart harmless from any claims arising from misuse of Services.

SECTION 18 - GOVERNING LAW

These Terms are governed by the laws of India.

📍 Jurisdiction: Surat, Gujarat

SECTION 19 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of the site means you accept the changes.

SECTION 20 - CONTACT INFORMATION

If you have any questions, contact us:

Business Address:
A-118, Suman Shilp,
Opp Capital Green Gate No-3,
Bharthana Road, Vesu,
Surat, Gujarat – 395007, India